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Customization: More information

There are three customization levels on the unit or blade (for voice-prompts, web interface, help pages, and text messages):


For every customizable file:

  1. If there is a customization file present and Use customized voice prompts is selected, that file is used.
  2. Otherwise, if Use localization package is selected, the unit or blade will use the localized file.
  3. If 1 and 2 are not true, then the unit or blade will use the default US English file.

The factory default file set

The files that compose the default file set for the web interface, the voice prompts, the help pages, and text messages cannot be deleted. If you are using your own customization files or a localized unit or blade you can return it to using the default file set:

To return to the defaults:

  1. Go to Settings > User interface.
  2. Ensure Use localization package and Use customized voice prompts are not selected.

Note that the default voice prompts are used where there is no alternative voice prompt available, even if Use customized voice prompts is selected.

Localization files

In some parts of the world, units and blades are available where the help pages, the voice prompts, the text messages, and some of the web interface are in the local language. In this case, Cisco or the reseller has uploaded a package that provides localized files to replace files in the default file set. This localization process can only be performed by Cisco or by a reseller. If you have a localized unit or blade, you are able to select to return to the default US English file set (see above). Localization is a global change and affects all customizable files. If you have a localized unit or blade, you cannot upload and download localized files on a file by file basis.

Customization files

Customization files for voice prompts can be recorded and uploaded by any admin user of the IP VCR. These files can be uploaded one by one of as a package. You can create your own package by uploading all the files you require to an IP VCR and then downloading them as a package. For more information, refer to Customizing the user interface. A customization package does not have to include a complete set of files. Where a file name duplicates an existing uploaded voice prompt file, that file will be overwritten.